In other words, consumers expect a seamless experience across numerous channels and the ability to make purchases and returns or interact with customer service on their preferred channel. Staff, too, want technological access to the entire omni-channel experience so they can develop human connections with customers and simplify interactions with the brand. In the past, […]
For over three decades, OnX has garnered a reputation as a best-in-class IT solutions provider. OnX has broad proficiency in providing business IT solutions across the technology landscape. Our IT solutions for companies of all sizes include cloud migration and management, various Infrastructure as a Service (IaaS) offerings, communications system upgrades, and a host of […]
Working with an IT staffing firm can ease the burden of the hiring process each step of the way. From recruiting to onboarding to managed services, specialized consultants conform to the needs of your team. OnX Canada IT Staffing and Consulting helps you bridge the talent gap by offering these services and more. With so […]
Even as the enterprise struggles to keep up with rapidly changing technology, challenges are also mounting in another key area: finding the right people to manage increasingly dynamic and automated workflows. So how do you build an IT workforce that is as agile as your enterprise infrastructure?
Let’s discuss two reasons why recruiters play a key role in the IT industry that AI simply cannot match. 1) Recruiters are able to connect with people on a personal level. At its most basic, recruiting is about developing relationships. A relationship not only with the client–but with prospective IT professionals to fill that client’s […]
Every industry sector has specific IT requirements, and that means each industry is looking for specialized IT skill sets who are familiar with their ever-changing technology landscape and can meet their strategic business objectives. Acquiring technicians with years of experience can be difficult, so many companies are left with the option of hiring individuals who […]
OnX Rankings Compare Well So, how did we do? The majority of our clients approve of the job OnX is doing for them. Our NPS is 50.6, which is considered excellent by survey standards. We also scored well above the average score for all industries (44) and for our closest industry, technology/hardware/software (32.5). Regionally, OnX […]
VMware’s Stephane Asselin and I received great feedback on our presentation “EUC1289 – What’s New in End User Computing: Full Desktop Automation and Self-Service,” which carries on the great work our OnX team is doing with our customers. We had over 370 people attend the talk. Not only was our session well attended, but also […]
In addition to Stephane, we were able to work together with our original good cop/bad cop publishing team; Joan Murray, Ellie Brue from VMware Press (I won’t tell you who the good cop or the bad cop was.) They are, and continue to be very supportive of our thoughts and ideas. Our technical editors were […]
Stage 2 – Denial But wait… We need to buy so much extra VDI software, servers and storage hardware. Plus, what about our heavy graphics applications, old homegrown software and user experience? Forget about it! This looks too expensive and there are too many unknowns here. Stage 3 – Cautious acceptance Okay… It looks like […]