Despite these statistics, many organizations fail to provide fast, secure communications in their distributed workplace. To better meet the demands of hybrid teams, many organizations are looking to Unified Communications as a Service (UCaaS) systems powered by Microsoft Teams Voice (MSTV). But of the 270 million some-odd Teams end users, only 12 million have enabled […]
Application modernization is critical to surmounting the vulnerabilities of legacy applications and systems. But app modernization efforts introduce their own set of security obstacles. Application modernization is both a boon and a hurdle to network and information security. While application modernization dramatically improves security, properly implementing security in a cloud environment is one of the […]
Many companies have already adopted some of AWS’s numerous cloud service offerings. The challenge for most organizations will be not in adoption, but in streamlining AWS to adapt to existing workflows. As an AWS Advanced Consulting Partner with 80+ unique certifications, the OnX team is profoundly qualified to ensure successful migration projects and cloud-native workloads. […]
Instead, ZTA takes a granular approach that boosts internal security to match external firewalls—maximizing security measures across the entire environment. Zero trust frameworks are transformational for the cybersecurity of enterprises across industries. How does it work? Much of the buzz surrounding ZTA is driven by pressures to secure software supply chains. Zero trust requires that […]
CXsync was created to address these challenges and to provide enterprise-level contact center solutions for businesses of all sizes. A hosted Contact Center as a Service solution, CXsync combines three core technologies into a seamless platform: By utilizing cloud technology, CXsync offers advanced features and functionality that would otherwise be unaffordable to small businesses. In […]
Despite these statistics, many organizations fail to provide fast, secure communications in their distributed workplace. To better meet the demands of hybrid teams, many organizations are looking to Unified Communications as a Service (UCaaS) systems powered by Microsoft Teams Voice (MSTV). But of the 270 million some-odd Teams end users, only 12 million have enabled […]
Secure access service edge (SASE) is vital for protecting modern organizations. OnX managed SASE uses best-in-class tools to maximize long-term protection. SASE vendors provide slightly different features for each product offering. An organization may manage four or more security platforms from separate vendors to ensure it has access to the best features to secure its […]
App management services in a nutshell Outsourcing is a cost-efficient method of saving time and keeping up with competitors. However, an enterprise should seek providers with the specific expertise and understanding of customer expectations and technology vendor resources. App management services fulfill this need by providing highly scalable, available, and efficient application capabilities. While cutting […]
At first glance, application management services (AMS) might seem overly complicated, but AMS offers a practical, long-term alternative to IT staff augmentation. In contrast, application management services (AMS or managed application services) shift from the task-based, hourly model of staff augmentation to an outcome-based model. AMS firms create service-level agreements (SLAs) based on the specific […]
OnX has collected expert advice from industry veterans to help you decide which collaboration tools best suit your business needs. The new collaboration world Before the pandemic, companies rarely considered the functionality of their collaboration tools. In-office communication solutions didn’t need robust file sharing, meetings that could handle thousands of people, and other features we […]
A recent report from Accenture showed that 43% of customer service agents often have a queue of 100 or more tickets. AIOps provides valuable insight when managing complicated data architectures and networks.k While many fear the availability of AI will eliminate jobs, AIOps is a powerful set of tools that help existing IT personnel to […]