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Nine essential security benefits of cloud technology
Gartner predicts 70% of all digital workloads will be in a public cloud by 2025. With this rapid increase in dependence on the Cloud, cloud security is more important than ever. Companies must implement protocols, frameworks, and tools that protect cloud resources to...
Major shifts in retail technology signal the latest tech evolution
The modern retail environment relies heavily on reliable and secure networks. SD-WAN effectively supports critical retail technologies from point-of-sale systems and handheld devices that staff and shoppers use, to portable computers, Internet of Things (IoT) devices,...
Enhance retail customer analytics with geospatial intelligence marketing technology
Eight essential scenarios Retail sales continue their return to pre-pandemic levels, although progress has begun to slow. The largest retailers seek new strategies to prioritize customer experience. Eighty percent of shopping still happens in stores, per an analysis...
Does your business network need Juniper Mist NaaS with Marvis AI?
The complexity of business networks increases every year. With today’s networks working overtime to account for connections such as IoT devices, applications, and data, how can IT teams manage and troubleshoot network traffic effectively? Enter Marvis, the virtual...
New threats demand a change in approach to cyber risk management
In this post, we recap an episode of Inside the CISO's Office: Navigating risks in the modern landscape. John Bruggeman, Consulting CISO at OnX connects with virtual CISO Tom Siu of Inversion6 in this episode of Inside the CISO’S Office. We tackled how CISOs can...
The basics of SASE and zero trust
What are SASE and zero trust? Users across industries continue to adopt hybrid workplaces. As IT environments become more distributed, security becomes more complex. The data-centric approach to security is insufficient for hybrid environments because every user,...
Transforming the digital workplace with AI
How to implement AI tools to improve productivity This post highlights recent implementations of AI in the digital workplace and provides guidance in how your organization can utilize AI productivity tools. The emerging role of AI in the digital workplace Artificial...
Three essential pillars of contact center security best practices
The contact center world has undergone significant changes due to the rise of hybrid working models. Now, administrators have to oversee agents across the globe, utilizing new methods of reaching customers through voice, chat, instant messaging, video, and SMS...
Penetration testing vs vulnerability assessments: Exploring differences and use cases
The OnX Canada security team routinely gets these questions from our clients regarding cybersecurity testing tools: What exactly is a vulnerability assessment? How is it different from a penetration test? How do the two work together? Why are these two separate...
What is SD-WAN?
Adopting a software-defined wide area network (SD-WAN) has become critical to modern business operations. This architecture ensures network safety and security even in remote environments, allows IT managers to virtualize their network, simplifies the delivery of...
Quantum security in a post-quantum world
Quantum computing seems like a technology that is off in the distant future, but the reality is, significant progress is being made and it is becoming a pressing concern for government agencies and major corporations alike. To avoid being left behind, companies must...
The digital workplace in 2024: A strategic roadmap of innovation in unified communications
The growing digital workplace solutions market It can be challenging to pinpoint the definition of the digital workplace. However, every enterprise must clearly define its digital workplace to evolve and thrive. In the collaboration space, hybrid and remote work is...
Six principles for securing the cloud
Demand for the cloud is increasing steadily, with Gartner predicting that 85% of organizations will embrace a cloud-first strategy by 2025. To keep cloud networks safe, cloud security is constantly evolving as they work to keep pace with malicious network attacks. Key...
Strengthen your IT security foundation with these patch management best practices
Every business faces the challenge of ensuring data security and maintaining safe operations. This has become even more challenging with the rise of work-from-anywhere (WFA) arrangements, which increases security risks. Besides securing WFA computers, other...
The fundamentals of SASE and zero trust security
What is SASE and zero trust? Securing sensitive data becomes increasingly complicated as hybrid and fully remote environments become prevalent. Traditional security models fail in distributed IT environments, where every network-connected device represents a potential...
The necessity of security risk assessments during mergers and acquisitions
Security assessments and penetration testing are well-established tools for staving off risk. But even when an IT security team believes they have SecOps handled, a merger or acquisition (M&A) introduces unknown variables. M&As are often a monkey wrench thrown...
Improving enterprise security with zero trust principles
Zero trust is a strategic framework every company can strive to implement that will strengthen enterprise security systems. The basics of zero trust are foundational and vital to the continued defense of your digital estate. A crucial part of a successful...
Seven approaches to cloud integration during mergers and acquisitions
Cloud integration during M&As is the ideal time to streamline your IT environment. Why cloud integration should be a priority during restructuring Business restructurings like mergers, acquisitions, and divestitures are the perfect moment to take on cloud integration...
Simplify mergers and acquisitions by upgrading to cloud networking
Of the many elements involved during mergers, acquisitions (M&As), and divestitures, technology is often a deal breaker. Fortunately, cloud networking provides a reliable solution to many of the challenges of M&As. A majority of M&As fail Research from...
Elevate user experience with a cloud contact center
Today’s rapidly evolving digital landscape forces organizations to constantly seek new ways to improve customer satisfaction and employee engagement. Cloud contact centers are transformational solutions that streamline communications and collaboration, empowering...
Cybersecurity in 2023: The MOVEit data breach and regulatory responses
This episode of Inside the CISO’s Office explores some of the most significant developments in cybersecurity in 2023 to date, including the MGM Resorts breach, the MOVEit data breach, and the resulting updates to compliance rules from regulators. The 2023 cyber threat...
Seven security drawbacks of legacy applications
Organizations that rely on legacy applications increasingly expose themselves to security threats. Legacy applications do not provide the security protections of cloud-first apps. In some sectors, risky legacy infrastructure holds back organizations from cloud...
Modernize cloud applications to maximize success of mergers and acquisitions
Major business restructuring events are a perfect time to assess and modernize an organization's IT operations. When a business matures digitally, the tendency is for applications, infrastructure, and other digital operations to bloat. Otherwise known as tool sprawl,...
Secure your organization’s data by implementing zero trust architecture
What is zero trust architecture, and why is implementing it essential to secure your organization's data? We must first understand the traditional security architecture model to answer that question. The legacy "castle and moat" model is where you build great...
Unlock the full benefits of UCaaS solutions with optimized security
Unified Communications as a Service (UCaaS) solutions merge collaboration platforms like Cisco Webex Calling or Microsoft Teams Voice with cloud telephony. Based on these trends, it's a safe bet that, eventually, most companies will utilize the benefits of UCaaS for...
The network and information security benefits of application modernization
Application modernization is critical to surmounting the vulnerabilities of legacy applications and systems. But app modernization efforts introduce their own set of security obstacles. Application modernization is both a boon and a hurdle to network and information...
Strategies for secure cloud migration with AWS managed services
Amazon Web Services (AWS) has been acknowledged by Gartner as a quadrant leader for 12 consecutive years and counting. Due to the cloud platform’s robust capabilities and continued prominence, OnX Canada provides AWS managed services to allow organizations of all...
Three crucial benefits of zero trust architecture
What exactly is zero trust architecture (ZTA)? In a nutshell, zero trust is a security philosophy based on replacing the outdated "castle-and-moat" cybersecurity model. The "hard on the outside, soft on the inside" approach to classical security can no longer keep up...
CXsync offers powerful contact center solutions for enterprise businesses
In a recent survey conducted by PwC, 73% of customers said that customer experience (CX) drives buying decisions. CXsync was created to address these challenges and to provide enterprise-level contact center solutions for businesses of all sizes. A hosted Contact...
A seven-step process for Microsoft Teams migration
According to Gartner, 39% of knowledge workers globally will work remotely by the end of 2023. Additionally, they predict 51% of U.S. workers will continue working in a hybrid environment, with 20% transitioning into full-time remote status. In their words, hybrid...
Core advantages of a managed secure access service edge solution
Secure access service edge (SASE, pronounced "sassy") merges cloud networking and security by combining software-defined wide area networks (SD-WAN) with secure service edge (SSE) protocols. This blend of technologies streamlines overall security posture, boosts...
Unburden your IT department with app management services
Digital transformation is a disruptive and vital force in commerce, heralding a fourth industrial revolution and reshaping industries and workflows across sectors. Companies that do not actively invest and engage with digital transformation strategy risk becoming...
Managed application services vs. staff augmentation: Which is best for your company?
Staff augmentation services are a go-to for companies across industries to fill gaps in their IT workforce. Some organizations might draw on staff augmentation as a valuable tool for achieving the best results in transition projects. But its shortcomings become...
Microsoft and the new collaboration world
What are the most pressing issues and opportunities facing collaboration in our modern world? Teamwork has evolved from in-office discussions to remote meetings spanning both time zones and work cultures. The landscape has changed, and businesses have had to overhaul...
AI technology amplifies IT efficiency and customer experience
Artificial intelligence (AI) is revolutionizing IT and many other sectors. Increasingly complex data environments are driving the rapid adoption of AI in IT operations (aka AIOps) for improvements in areas from operations to security and customer experience. Other...
Nine advantages of a managed cloud environment from OnX
More than 90% of companies worldwide employ cloud technology tools, and that number is only growing. It's easy to see why—cloud adoption is a crucial driver of positive business outcomes, including improved efficiency, cost-efficient IT budgets, and better...
Five trusted paths to application modernization and their benefits
Roadblocks to reliable service Modern customer expectations are challenging to meet—especially for organizations dealing with the drawbacks of legacy infrastructure and applications. Application modernization is an investment that benefits businesses with...
Webex Calling: Phone services for a virtual world
Moving to a global, digital work environment has increased the complexity of internal and external business communications. As a result, companies are increasingly leaving outdated PBX phone systems in the past, instead turning to cloud-based, single-platform...
Top ten advantages of integrating your cloud-based contact center with UCaaS
Various Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) platforms have emerged in response to the surging communication needs of enterprise-level companies. UCaaS tools are oriented toward internal collaborations, whereas CCaaS...
Secure your organization’s cloud database with data protection and managed backup
Today's enterprises generate an overwhelming amount of data daily, much of which is highly sensitive and can be lost without the proper protections in place—and for the most part, lost data leads to lost revenue. Selecting a third-party IT provider with managed...
Why should you choose Microsoft Teams Voice for your company?
As teams across the globe adapt to a remote working world, companies need to provide communication systems that connect workers wherever they are. As a result, companies are turning to Unified Communications as a Service solutions like Microsoft Teams and its...
Microsoft Teams: Supporting your business
Microsoft Teams has seen incredible growth due to the growing popularity of remote work. The cloud-based collaboration software grew from 20 million users in 2019 to 270 million in 2022, making it the most popular business communication platform. Its main advantage...
Seven core strategies for cloud disaster recovery solutions
Disaster recovery is a vital need for every business. Modern companies are threatened by numerous dangers from both inside and out, including: Malware and security breaches. Aging legacy equipment. Data theft or loss. Extreme weather events or natural disasters....
Future-proof communications with a hosted phone system from Webex Calling
Webex Calling overview With corporate communications growing increasingly complicated each year, companies are steadily shifting away from legacy phone systems in favor of Unified Communications as a Service solutions. Cisco Webex Calling is one such solution. The...
Enhance developer experience by modernizing your legacy technology
What is DevEx? Developer experience (DevEx or DX) is an evolving philosophy in application development. Essentially, DevEx aims to improve developer workflow throughout each phase of creating, revising, and deploying applications. Think of it as user experience (UX)...
Future-proof business operations with application modernization
The COVID-19 pandemic forced many businesses to accelerate their technology plans by shifting in-person services to virtual offerings. What many CIOs considered initially to be five-year modernization plans were implemented in a fraction of their original timelines—in...
Mass adoption of public clouds will boost market growth to $600 billion in 2023
Recent Gartner report shows inflation-resistant growth In a recent report, Gartner predicted that global spending on public cloud services would surge to just under $600 billion in 2023. This marks a gain of 20.7% over 2022. Gartner highlighted that Infrastructure as...
Three vital tactics for embedding cloud network security
Traditionally, it has been common security practice for a company to deploy a single firewall for each branch. Legacy networks were much less complicated, with most businesses having a single edge (where devices meet the Internet). However, the shift to remote work...
How app modernization helps businesses stay competitive
App modernization might seem intimidating at first. But getting help from an experienced, specialized IT partner dramatically reduces the burden on your IT department and improves your end result. A gradual approach will teach your company how modernization works,...
Get ahead by migrating legacy applications to cloud environments
Migrating legacy applications to cloud platforms is a potentially lucrative business strategy but poses substantial risks. McKinsey reports that by 2024, most businesses will dedicate at least 80% of IT budgets to cloud computing. Furthermore, McKinsey predicts...
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