App management services in a nutshell
Outsourcing is a cost-efficient method of saving time and keeping up with competitors. However, an enterprise should seek providers with the specific expertise and understanding of customer expectations and technology vendor resources. App management services fulfill this need by providing highly scalable, available, and efficient application capabilities.
While cutting costs is always an objective, it is not the core driver of AMS adoption. Instead, managed application services offer reliable and secure apps and infrastructure without hiring additional IT personnel. Taking on an AMS provider is a partnership that outsources IT talent, software, hardware, and a holistic digital ecosystem in a way that drives innovation and business outcomes.
Core benefits of AMS
Digital transformation requires time, space, and resources to mature fully. Enterprises that sign with an AMS provider find that their IT teams suddenly have the time and space to focus on innovation, core business goals, and overcoming digital obstacles now and in the future.
Additionally, application development speeds up when your IT team has access to cutting-edge technology, such as:
- AI and machine learning.
- Blockchain applications, both inside and outside of finance.
- Internet of Things (IoT) enabled devices.
- Robotic automation.
- Augmented reality (AR) and virtual reality (VR).
A managed service provider supplies access to experts on demand, which replaces the need to expand the IT department. Instead, your existing IT team from across the globe focuses on the digital transformation process and deepens collaboration with other departments. Within IT, knowledge sharing increases between technical support, application operations, and development.
When accessibility of mission-critical apps improves, so does user experience, resulting in increased revenue.
Transitioning to an AMS provider
Each company has specific digital needs. There is no one-size-fits-all solution for app management services. Every business must begin with its long-term objectives and pick a management model that is best suited to achieve those outcomes. One company might need to flesh out its internal team with expert advice; another may require a fully outsourced team. The best AMS providers strive to create flexible partnerships customized to your needs.
Before signing with an AMS provider, a business should first:
- Run a feasibility study: Outline the scope, service requirements, and service level agreements (SLAs), as well as other essential factors the new AMS partnership would encompass.
- Examine the results: Due diligence is critical at this phase. Analyze and challenge the findings of the study thoroughly. Carefully consider the practical ramifications of the transition in each aspect of your business, then refine the report further.
Once you’ve established feasibility, you can begin the transition. Experienced app management services providers can help smooth this process by guiding clients through established program management frameworks carefully aligned with the existing workflows, methodologies, and tools your business already uses. A seamless transition sets up your company and the MSP for success, simplifying AMS execution while achieving core objectives.
Selecting a partner for digital transformation
At OnX, our team is dedicated to exceeding client demand for speed, availability, flexibility, and scalability. A partnership with OnX allows businesses of all sizes to refine platforms, optimize applications, and enhance workflows within a portfolio of cutting-edge technologies. Our certified experts ensure your team has the tools and customized processes to create engaging customer experiences and streamline internal operations.
Get in touch to learn more about how app management services offer access to expert advice, ongoing technical support, and accelerated development processes.