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IT challenges Canadian government

Top IT challenges facing Canadian government organizations

Tight budgets, high expectations The government of Canada acknowledges that citizens expect more digital services and have little patience for computer system crashes and balky IT performance. The federal government’s Strategic Plan for Information Management and Information Technology 2017 to 2021 spells this out in four central goals: Services should be simple, easy to access, […]

CBTS-and-OnX-blog

OnX is Now a CBTS Company — What Does This Mean for You?

So, what does this mean for you? This is great news for both companies’ clients, partners, and employees, who will all benefit from our combined full-service IT solutions portfolio. In the short term, both companies will continue to operate under our existing names, offering an enhanced portfolio of IT solutions and services. CBTS and OnX […]

OnX customer Survey

What we’re learning about our clients through Net Promoter Score (NPS)

OnX Rankings Compare Well So, how did we do? The majority of our clients approve of the job OnX is doing for them. Our NPS is 50.6, which is considered excellent by survey standards. We also scored well above the average score for all industries (44) and for our closest industry, technology/hardware/software (32.5). Regionally, OnX […]