News summary
-
OnX lowers barriers to large scale automation and AI innovation for mid-market companies.
-
Proven at scale: OnX company-wide Anthropic Claude Enterprise rollout achieved ROI in under three months, with zero major security incidents to date.
-
The blueprint is part of OnX Forge AI, helping midsize organizations move from AI pilots to secure, company-wide deployment.
TORONTO — Sept. 23, 2026 — OnX, a leading Canadian technology services company, today unveiled its blueprint for 100% agentic delivery for mid-market companies, drawing on lessons from its enterprise-wide rollout of Claude Enterprise by Anthropic across its own workforce. The approach is designed to help organizations move beyond AI pilots with the governance, security, infrastructure, and operating model needed to scale adoption across the business to drive AI value.
Until now, large-scale AI transformation has mostly been an enterprise story limited to companies with the budget to experiment, fail, and try again. Mid-market companies, with annual revenues between $300 million and $3 billion, haven't had that luxury. OnX built its blueprint for them and proved it on its own workforce first.
Making AI at scale possible for every mid-market company
OnX works with companies and government entities across North America to deliver enterprise-wide AI transformations, guiding clients from AI experimentation to scaled, value-generating deployment. OnX scaled Anthropic Claude Enterprise company-wide, testing the model on its own complex business first.
“With OnX, all companies can now access world-class AI knowledge, security, consulting frameworks, and analytics once reserved for large corporations. The goal is to give mid-market companies across Canada the tools to compete on equal footing with companies ten times their size,” said OnX President Paul Khawaja.
AI security and governance at scale
OnX employees use Claude across workflows, including Claude.ai for research and drafting, Claude Code for technical and engineering tasks, Cowork for cross-functional projects, and Claude Design. With agentic AI touching every part of the business, security and governance were a board mandate from day one. The same foundation now underpins the OnX Forge AI practice serving clients today.
Why 100% agentic delivery matters
100% agentic delivery means every business function across sales, operations, security, delivery, IT, and beyond runs on agentic AI to compound business value. For mid-market companies, 100% agentic delivery provides speed and competitive advantage at an unprecedented scale.
According to Forrester 2026 Research: “Scaled impact emerges only when organizations redesign workflows, roles, and operating models around agentic capability. This requires both an orchestration plane to coordinate agents and non-agentic systems and a control plane to establish trust.”1 Organizations that stop short of full agentic integration leave compounding gains on the table.
Most mid-market companies can't achieve company-wide AI value alone, so OnX embeds the engineering talent required from strategy through operations.
One AI services partner, every step of the AI journey
Mid-market companies are the engine of growth and jobs in communities across North America. Yet, they've faced the same AI pressures as the largest enterprises including legacy technology, rising cyber risk, and the need to capture AI's value before competitors do, without enterprise-scale budgets to build the required foundation.
OnX Forge AI is backed by the full range of capability OnX brings to every client relationship:
-
Advisory to identify where AI creates real value. OnX prioritizes human reskilling and agentic oversight, especially as agentic AI expands.
-
Deep technical expertise and partnerships with leading technology vendors to build and govern agentic systems. OnX Forge AI is multi-model by design, allowing model flexibility based on performance, cost, security, and data-sovereignty requirements.
-
Infrastructure and managed services can run AI and agents in production at scale.
This customizable blueprint is built specifically for mid-market companies, which typically don't have in-house teams to manage each stage separately, let alone the human side of AI adoption. Now, for the first time, mid-market companies have a blueprint that's already proven. That's what one AI services partner, every step of the way, makes possible.
About OnX
OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions — including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Digital Workplace, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.onx.com.
Media Contact
Ashley Nakano
Global Communications Lead
pr@cbts.com
Anthropic, Claude, Claude Enterprise, Claude Code, and Cowork are trademarks of Anthropic PBC. Forrester and The State Of Agentic AI, 2026 are the property of Forrester Research, Inc. All other trademarks are the property of their respective owners. This announcement describes OnX own deployment and internal results and does not imply endorsement of OnX or OnX Forge AI by Anthropic PBC or Forrester Research, Inc.
Citations:
1. Forrester: “The State Of Agentic AI, 2026,” Brian Hopkins, Rowan Curran, Leslie Joseph, Craig Le Clair and Jeff Pollard; May 29, 2026.