The Information Systems Committee at Dayton Public School District (DPSD) was searching for a primary, experienced IT vendor to provide a unique and integrated solution for its diverse IT needs. Those services included help desk support, break/fix maintenance support, development of software applications and standards, hosted ERP platform support, project management, LAN/WAN solutions, training, and network monitoring and management.
CBTS recommended delivering the necessary information technology services with a best-in-class, vendor-agnostic approach. CBTS combined its internal strengths with several noted subcontractors, whose technical expertise and experience in critical areas solidified the overall CBTS team’s solutions.
The scope of the solutions included:
- Strategic planning.
- Network/Systems infrastructure assessment.
- LAN/WAN analysis.
- Novell and NT domain analysis.
- Remote, workstation, and desktop management analysis.
- Help desk.
- Application development and support strategy.
- Project management and quality assurance.
- Hardware procurement.
- Telecommunications support (phone system).
- Future technology and solutions briefings.
The best-in-class approach allowed the CBTS team and DPSD to fully implement a comprehensive strategy with a view of current and future infrastructure requirements. CBTS also developed and implemented cost reduction methods, while increasing quality standards at DPSD.
CBTS successfully implemented the entire project, deployed the network and now manages the IT services described above. This allows DPSD IT leadership to set direction and vision for DPS learning advantages using IT technologies.
The relationship also gives DPSD access to highly qualified IT talent and industry best practices without having to invest in new hires. CBTS deployed consultants who remain current with IT industry changes, and maintain training updates and certifications.