Avaya is a global leader in innovative business communications systems for organizations of all sizes. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to businesses and organizations around the world. Businesses of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service, and competitiveness.
Avaya’s unique combination of communications applications, software, and services helps companies simplify complex communications and integrate with existing technologies from other vendors, enabling customers to unlock value and potential from their network.
By embedding communications into the operations of an organization, Avaya helps improve the way organizations work, making people more productive, processes more intelligent, and customers more satisfied.
Avaya is consistently recognized as a global leader by industry and technology experts, and has achieved worldwide leadership positions in the following:
No. 1 in Worldwide Unified Communications and Telephony Systems1
No. 1 in Worldwide Contact Center2
No. 1 in Worldwide Enterprise Messaging3
No. in Worldwide Audio Conferencing4
No. 1 in Worldwide Maintenance Services5