Networking Expertise Helps OnX Win Customer Satisfaction Honor Among Cisco Gold Partners for 2012
TORONTO, Ontario and New York, NY: OnX Enterprise Solutions, a leading global enterprise data center IT Solutions Provider, today announced that it has been acknowledged once again by Cisco Systems (NASDAQ: CSCO) for another year of achieving Excellence in Customer Satisfaction. This designation recognizes OnX for delivering outstanding customer service.
Recipients of Cisco’s Customer Satisfaction Excellence certification are selected based on feedback from Cisco customers through an annual survey and ongoing assessments. More than 60 OnX customers were surveyed with overwhelmingly positive results that placed OnX amongst the top performing partners in North America. “It is an honor to be recognized, once again, by Cisco for Excellence in Customer Satisfaction,” said Ed Vos, OnX Enterprise Solutions CEO. “We attribute our success this year to our highly certified Cisco Sales Specialists, Managed Services organization, and Professional Services team for delivering cloud and network solutions that consistently exceed our customers’ expectations.”
“Customer service is a cornerstone of the Cisco Partner Channel Program. We are pleased to recognize and congratulate OnX Enterprise Solutions for consistently achieving outstanding customer satisfaction,” said Mike Ansley, vice president, Partner Organization, Cisco Canada.
The Cisco Excellence in Customer Satisfaction honor also recognizes OnX’s high value customer support efforts for its OnExpert solution. OnExpert is part of OnX’s Managed Services Suite of offerings which provides OnX clients all-encompassing support using OnX Cisco certified technical experts for all data center support requirements. It assists clients with on premise data centers, as well as leveraging the Federated Cloud computing solutions in any of OnX’s managed data centers.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specializations and certifications, Cisco recognizes a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post sales support capabilities – critical factors in choosing a trusted partner.
Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.
About OnX Enterprise Solutions
OnX Enterprise Solutions is a leading technology services and solutions provider. The company assesses, designs, builds, secures and manages comprehensive technology-enabled solutions with specific expertise in cloud and managed services, digital services and infrastructure solutions. For more than 30 years, OnX has helped clients overcome business challenges and achieve exceptional business results through technology. OnX’s team of more than 600 IT professionals work at OnX offices throughout North America and in the U.K., with global headquarters in Toronto, Canada, and U.S. headquarters in New York, N.Y. For more information about OnX and career opportunities, visit www.OnX.com.
For more information contact:
New Venture Communications