The Challenge:
A large Telecom Company was looking for a way to meet their special and infrastructural needs while keeping costs low. As their call centers grew, the company was running out of storage capacity and was unable to meet the deadlines required for housing new representatives with functional hardware and software. They were in need of a cost-effective alternative with a fast turnaround time.
The Solution:
OnX addressed their infrastructure issues by designing an Application Delivery Infrastructure and deploying a Citrix solution for all of their desktops across the country. This allowed the company to house new call center employees at a faster rate and was significantly more cost-effective.
The Impact:
By implementing a utility-based solution that included Hardware, Software and Storage – the Telecom company was able to save over $1 Million dollars per year.